FAQ

To apply, please email 7-8 images of your latest collection to:

spiritdata90@gmail.com

Make sure to include the following details in your email:

• Price range of your products

• Category your brand falls under (e.g., fashion, jewelry, home décor, gifting, etc.)

• A clickable link to your Instagram handle

Also, log on to www.spiritevent.com.au and register your participation via the online form.

Is an ABN required?

Yes, all exhibitors must provide a valid Australian Business Number (ABN) at registration.

What booth options are available?

Premium Booth (9 sq m): 3 tables (U-shape), 2 chairs, table linen

Regular Booth (6 sq m): 2 tables (L-shape), 2 chairs, table linen

No additional tables allowed

What are the charges?

Participation starts from AUD $1000, inclusive of 10% GST. Tax invoice will be provided.

What is the cancellation policy?

• Before 1st September : 50% refund

• After 1st September : No refund

What are the bump-in and bump-out times?

• Setup (Bump-In): 7:00 AM – 11:00 AM (assigned in batches)

• Pack-Up: Must be completed by 9:00 PM

Can I drop goods a day before?

Early drop-off may be allowed on 3rd October (on request and time slot availability).

Is parking provided?

Temporary unloading at hotel porch; afterward, please park at Chadstone Shopping Centre or hotel’s underground car park.

Trial Room Facility

A designated trial room area will be available at the venue for customers. Exhibitors are strictly advised not to bring or set up any personal or inflated trial rooms, as space is limited. The venue washroom may also be used for trial purposes if required.

Will my brand be promoted?

Yes! Share product photos and your IG handle. We promote exhibitors via @spiritevents_melbourne and collaborating influencers.

Can I hire help for setup?

Yes. Paid volunteers are available at $25–$30/hour. Pre-booking required.

Can I bring décor or props?

Yes – you may bring branded décor and racks within your stall space.

No taping, pinning, or pasting anything on hotel walls.

Is the venue secure?

Security will be present, but Spirit Events is not liable for loss or damage. Keep valuables safe.

Will there be CCTV or security staff?

Yes. The venue is monitored and event staff will be present throughout the day. Still, we strongly advise against leaving valuables unattended.

Is electricity provided at the booths?

Yes, power points are available for the premium

Booths and some regular booths upon request. Please mention your requirement at the time of registration. Bring your own extension cords.

Can I use a card machine or payment app?

Yes! Most vendors use Square, Tyro, or PayID. Ensure your payment method is set up and tested in advance. Wi-Fi is available but bringing your own hotspot is recommended.

How can I pay for my booth?

You can choose from the following payment methods:

Online Transfer –pay through credit card debit card A direct payment link will be shared with you upon confirmation.

Bank Deposit – Bank account details provided . Payment Details

Account Name : MASH CONSTRUCTIONS AUSTRALIA PTY LTD / SPIRIT EVNTS. Product type - Cheque Account : ANZ BANK, BSB - 013483 Account number - 154168252 Swift Code - ANZBAU3M

PayID – Payment can also be made through PayID PAY ID : 0451925925